- How do I find RXPositive Medical
Supply?
- Will you bill my insurance?
- Will you service and repair my
medical equipment?
- Will you service and repair my
Scooter
or Power Chair?
- Will you deliver my supplies
or equipment on Weekends?
- When I'm discharged from the
hospital don't I have to use their equipment?
We have two locations.
Yuma: We're one street south
of 24th Street between the Hospital and the new WalMart. 24th Street runs
East and West in front of the Hospital. Turn South off of 24th Street onto
either 18th Street (there is a light at the bottom of the hill) or 19th Street
(at the Life Care Center sign). Either of those will take you to 25th
Street and we're right between 18th and 19th. You'll see our sign.
Foothills: We're on South
Fortuna Road about a mile South of the Fry's Supermarket Shopping Center. We're
past the Fire Station but on the same side of the street. We're down from
Eckert Drug and right across the street from the Dollar Stores. Were in Suite H
which is the last office on the South end.
Yes. We accept most insurance
carriers including Medicare, AHCCCS, BlueCross/BlueShield, TriCare, and many
others. We will do everything we can to insure that your insurance pays their
share but final payment, of course, remains your responsibility. You will want
to stay on top of what your insurance is doing and we will help you do that.
We will not forget about you after we submit your claim. RXPositive will let you
know if there are problems. In fact, we will try to fix the problem for you if
we can. For example; some insurance companies require a CMN or a Certificate of
Medical Necessity so if we bill those insurance companies without it they
will deny your claim. (A CMN is a written statement from your physician). If you
didn't bring one in with you, we will call your Physicians' office and request
one. Actually we will try twice. If we still don't get it then we will let you
know about the problem and ask you to get it for us. If you can't get one then
you are stuck with the bill. It very rarely comes down to that. No Medical
Supplier will forget your bill if your insurance won't pay. Few, if any, will go
the the length that RXPositive Medical Supply does to make sure you take full
advantage of your insurance. You will get monthly statements to keep you
informed.
Yes. We stand behind
everything we sell. We have on-site technicians trained so repair and service
most of what we sell and all of what we rent. We service and repair Oxygen
Concentrators, Nebulizers, CPAPs, BIPAPs, CPMs, wheelchairs, and about any
other type of home medical equipment. That means we don't send it out and just
add on our fees. You save time and money.
Yes. We stand behind
everything we sell. As with our Medical Equipment, we have on-site
technicians to repair and service all of our scooters and power wheelchairs.
Are you ready for this, we even have a mobile repair shop that will come right
to your house so you don't have to bring it in. How's that for service?
Yes.
Our retail stores and billing office are closed on the weekends but our delivery
and repair staff work from 8 to 5 on Saturday and Sunday. They will be glad to
deliver your equipment and supplies on Saturday or Sunday if it is more
convenient. You can schedule almost anything that we do on the weekends. We are
independently owned and we go the extra mile to get and keep your business.
Of course we're available 24/7 to respond to emergency
situations. Our main number (344-9301) connects automatically to our on-call
worker. He or she will solve your problem day or night. How's that for service?
[This is the answer to the question.]
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